FAQs
Frequently Asked Questions
Don't see your question here? Give us a call! We are happy to answer any questions you may have.
I’m used to handling things on my own. Aren’t people who go to therapy weak?
What’s the difference between talking to a therapist instead of my best friend or family?
A mental health professional has specialized training and experience to help navigate difficult situations effectively. Our therapists provide a nonjudgmental, confidential space to explore emotions, gain new perspectives, and learn skills to manage challenges. Unlike personal relationships, therapy ensures a safe, professional environment where support is unbiased and focused solely on the your well-being.
Can't I just take medication instead of going to therapy?
While medication can be effective for managing certain symptoms, it may not address underlying issues on its own. Combining counseling with medication allows for deeper exploration of challenges and the development of lasting skills and strengths.
How do outpatient therapy services work? What do I have to do in sessions?
Therapy is a highly personalized process designed to address the unique needs of each individual. During sessions, the therapist works collaboratively with the client to identify goals and develop a plan to achieve them. The specific approach used will depend on the challenges being faced, personal preferences, and what feels most effective for you. Sessions may involve discussing thoughts, emotions, and experiences, learning new coping strategies, or practicing skills to manage difficult situations. Clients are encouraged to actively participate by being open, honest, and engaged, as this helps create a productive and supportive environment for growth and change.
How long will I be in counseling?
The length of counseling varies depending on individual circumstances. Factors such as personal goals, commitment to the process, and the issues prompting someone to seek therapy all influence the duration needed to achieve desired outcomes.
I want to get the most out of therapy. What can I do to help?
Active participation and commitment are essential for making progress in therapy. Therapy appointments reoccur at the same time weekly, and it is important for you to be able to attend each session. You are expected to attend at least 3 sessions per month, unless otherwise agreed upon with your therapist. Engaging openly in sessions and practicing skills or strategies outside of therapy will also contribute to your success.
Can I afford services at Thrive?
Thrive believes finances should not be a barrier to quality mental health care and we work hard to ensure access for all.
Thrive accepts many insurance plans - including all Medicaid plans, most Medicare and Medicare replacement plans, many Blue Cross Blue Shield plans, and many other private insurance plans. Thrive is not able to accept every type of insurance plan, including Humana Gold Plus Medicare. Please call your insurance provider or Thrive at (708) 383-7500 ext. 204 to confirm coverage at Thrive.
Thrive also provides a sliding fee scale for clients who do not have insurance and qualify due to financial hardship. Oak Park residents may also receive free services if they do not have insurance.
If you are a potential client and you would like to determine your eligibility for free or reduced rates, contact access@thrivecc.org.
If you are an existing client who recently had a loss of or change in insurance, or your financial situation has recently changed in a way that could impact your ability to continue services, contact clientrelations@thrivecc.org.
Will Thrive take my insurance?
Our highly trained staff accepts all Medicaid plans and most Medicare and Medicare replacement plans. Additionally, we accept many Blue Cross Blue Shield plans and other private insurance plans. Thrive is not able to accept every type of insurance plan, including Humana Gold Plus Medicare.
Thrive is pleased to offer sliding scale payment options for those who do not have insurance.
Please call your insurance provider or Thrive at (708) 383-7500 ext. 204 to confirm coverage at Thrive.
I need to cancel my appointment. What do I do?
Email or call your therapist, or call the front desk at 708-383-7500.